Refund policy.

This policy covers paid DataIntell plans, such as Pro. Publishing, AI validation, human review and your Proof of Authorship are free, and stay free.

1. Cancelling

You can cancel at any time from Your plan. Your plan stays active until the end of the period you have paid for, and is not renewed after that. Everything you have published stays published.

2. Refunds within 14 days

If you are not happy with Pro, ask for a full refund within 14 days of your first payment, or within 14 days of a yearly renewal, and we will refund you in full. Contact us at hello@dataintell.co.uk from the email address on your account.

3. After 14 days

Payments for a monthly or quarterly period that has started are not refunded, but you can cancel at any time so that the next payment is not taken. If something went wrong, for example you were charged twice or could not use what you paid for, contact us and we will put it right.

4. Founding-member and discounted prices

A founding-member price lasts for as long as your subscription continues. If you cancel and subscribe again later, the price at that time applies.

5. How refunds are paid

Refunds go back to the card or account you paid with, usually within 5 to 10 working days, depending on your bank. Card payments for Pro are processed by our reseller, Paddle.com, which issues refunds on our behalf; see our terms.

6. Your legal rights

Nothing in this policy affects your statutory rights as a consumer.

Questions? Contact us at hello@dataintell.co.uk